Has anyone been able to get these things to send alerts? The first one I received for my comms room UPS was DOA. The replacement flakes out and goes off network constantly and does not send alerts or even log power events when testing. Their technical support is laughable as well and it takes over a week for each email response to be sent back. I should probably be calling, but I haven't had much luck in that department either. I am about thoroughly fed up with their product and ready to send the whole shooting match back and go all APC.
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