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Eaton M2 network card sends out WRONG alerts

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We are having a problem with a Eaton M2 network card sending out wrong alerts on a  9PX3000RT

Early this morning we had a brief incoming power dip.

The alerts that were sent had nothing to do with power.

Storage not present
Output load unprotected
Output load protected
Storage present

Logs show that incoming power dipped from normal of 113.4 to 112.1 and then back.

I am hoping some one can help, as I am quite fed up with Eaton support NON-RESPONCE.

I already have a ticket open on another issue that I had with this same card and they just refuse to respond.


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