HP R5000 UPS Connection Problems

Hello!

We have two HP R5000 (rebranded Eaton?) that constantly losses either network connection or the connection to the UPS itself.

We’ve already upgraded the Firmware to the version (1.12.002 / 01.02.0026) and restarted the Network Module.

I am pretty sure that there are no substantial network problems.

Any ideas what we can do expect of replacement ? Is there a newer Version from Eaton itself that we can flash ?

Greetings,

Michael