I have a dual rack-mounted Smart-UPS X 1500 with each one connected to a supplemental battery pack. Recently device 2 overheated and I had to replace the batteries. When I got the battery pack back and inserted into device 2, I get the Connect Battery error. I tried everything on the web but nothing works. I think a battery was not connected inside because there are 4 batteries and the web interface only shows 3 outlet groups and the device shuts down when unplugged, but I am not certain. Battery charge shows no state but does show input or output. Also, I plugged the supplemental pack for device 2 into device 1's supplemental battery pack, if I unplug device 2's supplemental battery pack will something power off? As of right now, everything is plugged into device 1 with 94 percent usage.
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Smart UPS X1500 battery replacement
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