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Eaton 5PX 1500 not rebooting as required

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Hi,

I have a rack of equipment in a remote location which is powered through 5px 1500 ups.

It is connected via its LAN port to a switch which also has the PC connected and a router connection.

I have performed initial setup via serial cable and putty to set static ip date/time and logon credentials only.

if I login to the GUI for the ups on the address I have given, I can command it to perform a shutdown and reboot command.

if I look at the front panel when a colleague initiates the command it switches the outputs off.

it doesn't power cycle the whole unit as I would have expected as the front panel never goes off.

the display then reads remote off, group 1 off, group 2 off followed by load not powered which are displayed alternately.

I need the outputs to come back up either after a power outage or a remote command is initiated. I was...


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