OK, first things first: I'm not a tech, I'm the office manager but I try to learn as I go along because I mistrust the company currently providing our support. I hope you will forgive my joining this site. Our network, Dell computers and Windows 7 OS...we have the APC UPS 1500, which today began to flash and beep an emergency low battery. I got the manual online, and called the X company for support. They powered down the server remotely, then told me to switch the wall outlet the UPS unit was in to another. Nothing changed, and we brought the server back up and here we are where we started. The tech from Company X says we're going to have to buy a new one, and Mr. X, the president, would call me. This means for certain that he will try to convince me to buy a new network. As far as the UPS goes, is the battery rechargeable? Is a new...
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