Hello All,
I have a old SURTD5000XLT APC UPS and I am trying to configure the AP9619 network management card but I can't seem to get a computer connected to it.
I tried to plug in a standard APC serial cable but I noticed the UPS does not have a standard APC DB9 serial cable and instead uses a RJ50 connector? I purchased a 940-0127E cable and connected it to the UPS but now the computer does not recognize it as a COM port.
Does anyone have any suggestions on how to resolve this and if I even have the correct cable?
Any help Is much appreciated!