Greetings out there!
This is kind of a long shot, but I am trying anyways.
Backstory:
We have recently tried to update the firmware on an APC UPS. (Model: SRT6KRMXLI)
Before we tried to update it on the one with problems, we updated another one which went through without a problem.
Now, the one that does have a problem starting up, was taking a very long time to finish, almost like it was stuck, so we decided to cut the cord and reboot it.
That did however result in it being permanently stuck at "Update in progress". The network interface can still be reached, but it is almost like the network card cannot see/talk with the rest of the UPS.
If I access it through the web interface, all I can see and do is something with the web interface and its configuration. If I try to access anything related to the UPS itself, I am told that the "UPS has...