Hey everyone.
I purchased APC Smart UPS model SMC1000IC, it is running the latest firmware 4.1 and latest Powerchute business edition 10.
It is a Desktop PC Running Windows 10 64 bit, Gigabyte B450 Aorus pro Motherboard (AMD) and Ryzen 3700x processor (in case someone encountered anything similar).
It works just fine,but then out of nowhere it just shows " UPS Communication Lost ". If I unplug the USB and put it back in it restores connection, sometimes I need to switch to another USB port to restore it. After the problem occurred I tried checking the USB connections using a program called USBDeview, it does show "American Power Conversion USB UPS" as Connected. If I switch back to the native windows HID UPS driver, it does show the battery icon in the Taskbar, and seems to be working. If I switch back to APC UPS driver Powerchute still...