Hello, fellow spicers,
We recently had our APC indicate a problem with the battery. The "Replace Battery" light constantly flashes orange, and when we go to the web client, the logs read the following updates in a constant loop:
The battery is not installed properly
The batter is now installed properly
A faulty battery no longer exists.
After some troubleshooting, it looks like the battery needs to be replaced. By some miracle, I have never replaced a UPS battery on these types of APCs and wasn't sure about a couple of things. When it comes to replacing the battery, I see that you can replace the battery pack that comes with the housing you slide out after taking off the front panel, or you can purchase individual batteries. Which one would be correct for this situation?
I have not been able to do a full power cycle yet on the UPS due to...